Shipping Policy

SHIPPING

Shipping & Handling

Processing times can take up to 3-5 business days prior to being shipped due to high frequency of orders.

Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 10 to 14 business days. Please consider any holidays that might impact delivery times.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So, if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.

You will then be able to track your order through the tracking link on the email. If you haven't received an email yet, not to worry! Your order will usually take around 1-2 business days to be dispatched. 

*Please note, tracking can take around 1-2 business days to update after dispatch 

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at customerservice@taylorspade.com, if you believe you have provided an incorrect shipping address.

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